Privacy Policy

Privacy Policy for Doctor Who Figurine Collecting

Effective Date: 08/05/2025

Website Address: doctorwhofigurinecollecting.co.uk

Managed By: Thompson Library Holdings

Introduction

Thompson Library Holdings (“we,” “our,” or “us”), as the data controller, is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, process, store, and protect personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Your Rights Under UK GDPR

Individuals have the following rights regarding their personal data:

  • Right to Access – Request a copy of your personal data.

  • Right to Rectification – Correct inaccurate or incomplete data.

  • Right to Erasure – Request deletion of personal data under certain conditions.

  • Right to Restrict Processing – Limit the way your data is used.

  • Right to Data Portability – Receive personal data in a structured format.

  • Right to Object – Object to data processing for marketing purposes.

  • Right to Lodge a Complaint – File a complaint with the UK Information Commissioner’s Office (ICO) if concerns arise regarding data handling.

Lawful Basis for Processing Data

We process personal data based on the following lawful grounds:

  • Consent – When you voluntarily provide your data (e.g., subscribing to newsletters).

  • Contractual Necessity – To fulfill purchases or transactions made via our website.

  • Legal Obligation – Compliance with statutory requirements (e.g., fraud prevention).

  • Legitimate Interest – Improving user experience and website functionality.

Personal Data We Collect

We may collect and process the following categories of personal data:

  • Identification Information – Name, email address, and contact details (if provided).

  • Technical Data – IP address, browser type, and access logs.

  • Financial Information – Payment details processed via secure third-party providers.

  • Marketing Preferences – Subscription details for newsletters or promotions.

How We Use Your Personal Data

Personal data collected may be used for:

  • Providing access to and improving our website services.

  • Processing orders, payments, and refunds.

  • Sending marketing communications (where consent has been obtained).

  • Conducting analytics to enhance user experience.

  • Complying with legal and regulatory obligations.

Data Sharing & Third Parties

We do not sell or share personal data with third parties, except in the following circumstances:

  • Legal Requirements – Where disclosure is mandated by law or regulatory authorities.

  • Service Providers – Trusted third-party vendors for payment processing, website hosting, and analytics.

  • Business Transfers – If our website is acquired or merged with another entity.

Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Data may be securely archived or anonymized after the retention period.

Cookies & Tracking Technologies

We utilize cookies and similar technologies to improve website functionality. Users may manage cookie preferences via their browser settings. For further details, refer to our Cookie Policy

Data Security Measures

We implement robust security measures to protect personal data, including encryption, secure access controls, and regular security audits.

Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this webpage with an updated effective date.

Contact Information

For inquiries related to this Privacy Policy or to exercise your rights, please contact:

Thompson Library Holdings at holdings@thompsonlibrary.org